Return policy

Return & Refund Policy
At glbjersey.com, we want you to be fully satisfied with your purchase. If you are not happy with your order, we are here to help. Please read our policy below regarding returns and refunds.

1. Return Window
You have 30 days from the date you received your item to request a return. To be eligible, your jersey must be in the same condition that you received it: unworn, unwashed, with tags, and in its original packaging.

2. Items That Cannot Be Returned
To maintain our quality standards, we cannot accept returns for:

Personalized/Customized Jerseys: Any jersey with a custom name, number, or specific league patches cannot be returned or exchanged unless there is a manufacturing defect or printing error on our part.
Items on Final Sale: Products purchased during a clearance or "final sale" event.
Worn or Washed Items: Any item that shows signs of use or has had the tags removed.
3. Return Shipping Costs
Faulty/Incorrect Items: If we sent you the wrong size, wrong team, or the item is defective, glbjersey.com will cover all shipping costs for the replacement or return.
Customer Preferences: If you wish to return an item due to personal preference (e.g., you ordered the wrong size or changed your mind), the buyer is responsible for the return shipping fees to our designated warehouse.
4. How to Initiate a Return
Contact us at support@glbjersey.com with your order number and a photo of the item you received.
Our team will review your request within 24–48 hours.
Once approved, we will provide you with the return address and instructions. Please do not send items back without contacting us first.
5. Refunds
Once we receive and inspect your return, we will notify you via email. If approved, your refund will be processed automatically to your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

6. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 
Contact Information
For any questions regarding your return, please reach out to us:

Email: support@glbjersey.com
WhatsApp: +44 7441 476281
Website: www.glbjersey.com